❓ Frequently Asked Questions
Q: Are you a trading company or a manufacturer?
A: We are a manufacturer with more than 20 years of experience in the industry.
Q: How do you control the product quality?
A: We have a dedicated QC team complying with TQM to ensure quality. Each step follows strict standards. We can provide photos and videos of the process if needed.
Q: Why should I choose your products?
A: We offer superior quality at competitive prices, backed by a professional technical team, rich experience, timely delivery, and excellent after-sales service.
Q: What is the typical lead time for an order?
A: The lead time depends on the quantities ordered, generally ranging within 7-20 days after receiving payment.
Q: Do you inspect the finished products before shipping?
A: Yes, each step of production and all finished products undergo inspection by the QC department before shipping. We provide goods inspection reports for your reference.
Q: What safety protections are included in the 100W charger?
A: Our chargers are equipped with full protection features, including OVP (Over Voltage Protection), OCP (Over Current Protection), OTP (Over Temperature Protection), and SCP (Short Circuit Protection).