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Frequently Asked Questions
Can I get free samples for quality checking?
Yes, if the prices are acceptable, we may offer free samples. The delivery time for samples is 1-3 days, and customers generally cover the shipping fees.
What is the typical delivery time for orders?
Trial orders usually take 1-7 days, while official mass production orders typically take 5-15 days, depending on the order status.
What is your MOQ and is it flexible?
Our MOQ is flexible and negotiable. We accept small quantities for custom-made product orders to support our clients' growth.
How do you guarantee product quality?
All materials are environmental and meet CE, ROHS, and Reach requirements. Products are tested at least 3 times before shipment, and we offer a 1-year warranty with replacements for defective items.
Do you accept OEM or ODM orders?
Yes, we do. We have a complete industrial chain from research and development to the final product, allowing for full customization.
What are your accepted payment terms?
We usually accept T/T, PayPal, and Western Union for our transactions.
Laisen Electronic
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