Frequently Asked Questions
Q1: Can I get sample to test before mass order?
A1: Yes. And we will return your sample cost when your mass order confirmed.
Q2: How about the shipment?
A2: For normal sample, it takes 1~2 days. For sample with your logo/brand, it takes 3~4 days for printing. For mass production, it takes 2~4 weeks depends on your order details.
Q3: What should I do if I want to print my own logo?
A3: If you want to print your logo, please send PDF or AI file of your logo, then our designer will work out a 3D design artwork for you to confirm, then we start to prepare the actual sample once we get your approval.
Q4: What is the packaging?
A4: We provide our standard gift box package. For customized design packages, the MOQ is 3000 pcs.
Q5: Do you offer warranty for your goods?
A5: Yes, we can offer one-year warranty + 0.5% free spare parts to support your after-sales service.
Q6: What are the main features of this charger?
A6: It supports 3A fast charging, data synchronization, and includes over-current protection with a durable TPE and metal construction.
Laisen Electronic
