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Frequently Asked Questions
Do you provide OEM/ODM services? Can I customize the logo?
Yes, OEM/ODM services are available. We can apply your logo via laser engraving, screen printing, or customized labels on the adapter.
What is the warranty period for your power adapters?
Our products come with a 24-month warranty. If any issues arise during this period, please provide detailed photos and descriptions for our technical team to assist with after-sales support.
How do you ensure the quality of your products?
Quality is our priority. We strictly control raw materials, implement rigorous professional training on production lines, and conduct 100% full-load testing before packaging.
Are samples available for testing purposes?
Yes, we welcome sample orders for quality testing. We can also accommodate mixed-color sample requests.
Which payment methods do you accept?
We accept various payment methods including T/T (Bank Transfer), Western Union, Alipay, and PayPal for your convenience.
Do your adapters meet international safety standards?
Yes, our adapters are certified by CE, GS, UL, FCC, SAA, and KC, ensuring they meet the safety and EMC compliance requirements for global markets.