?Frequently Asked Questions
Q1: How many Voltage variations can you supply?
A: We can provide 12v, 24v, 48v, 50v, 60v, and 110v depending on specific items.
Q2: Can I have a sample order for testing?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable. We also utilize overseas warehouses for faster delivery.
Q3: Do you have any MOQ limits for the order?
A: We offer a low MOQ; 1pc for sample checking is available.
Q4: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, or EMS. It typically takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5: Do you offer a guarantee for the products?
A: Yes, we offer a comprehensive warranty on our products.
Q6: How do you handle faulty products?
A: Our products are produced under a strict quality control system with a very low defective rate. During the guarantee period, we will send new products with new orders for small quantities. For defective batches, we will repair and resend them or discuss a suitable solution.
Laisen Electronic
